4. Community Growth
Community architecture and platform management for Web3, blockchain, and AI brands in the MENA region. SNXS builds, activates, and maintains the environments where your most important relationships form — across the platforms where your audience actually lives.
What's Included at Every Tier
SNXS community strategist assigned from Day 1
Community guidelines and onboarding documentation (Month 1 deliverable)
Scheduled original content posts per tier SLA
Business-hours moderation with response time per tier
Monthly engagement snapshot: members, active users, post reach
Package Comparison
Starter | Growth | Scale | |
Price | $5,000/month | $15,000/month | $40,000/month |
AED Equivalent | AED 18,350/month | AED 55,050/month | AED 146,800/month |
Minimum Term | 3 months | 3 months | 3 months |
Platforms | Telegram OR X/Twitter (client selects at onboarding — not both) | Telegram + X/Twitter | Telegram + X/Twitter + Discord + LinkedIn |
Posts/Month | 8+ scheduled posts | 16+ scheduled posts across both platforms | 30+ scheduled posts across all 4 platforms |
Moderation | Mon–Fri, response <8 hours | Mon–Fri, response <4 hours | 5 days/week, <2 hours (UAE business hours) |
AMAs | — | 1 AMA/month (SNXS-facilitated) | 2 AMAs/month (SNXS-facilitated) |
Content Calendar | — | Monthly calendar | Monthly calendar delivered by 25th of prior month |
KOL Coordination | — | — | 2–3 KOLs/quarter (fees at cost) |
Ambassador Program | — | — | Design, recruitment brief, ongoing management |
Community Analytics | — | — | Live dashboard + monthly health report |
Event Integration | — | — | Community activation strategy for events and MENA Week |
Crisis Protocol | — | — | Documented, activated on request |
Language | English only | English only | EN–AR localisation for up to 30% of content |
Arabic Add-On | +$1,500/month | +$1,500/month | Included |
Performance Reporting | Monthly snapshot | Bi-weekly engagement report | Monthly health report with recommendations |
Strategy Call | — | Monthly 45 min | Included in monthly report cycle |
Upgrading Between Packages
Each tier adds platforms, content volume, and community programming. Moving from Starter to Growth adds a second platform, AMAs, and bi-weekly reporting. Moving to Scale adds Discord and LinkedIn, KOL coordination, an ambassador program, live analytics, and EN–AR localisation — making SNXS your full community team across all four channels.
What's Always Separate
Paid community advertising budget
KOL and influencer fees
Platform subscription or API costs
Arabic localisation at Starter and Growth tiers (available as +$1,500/month add-on)
